In an e-mail on April 10, CEO Howard Michel, WB2ITX, wrote: "Effective May 15, 2019, the new rate will be: $2 for 10 or fewer cards in one envelope; $3 for 11-20 cards in one envelope, or 75 cents per ounce, for packages with 21 or more cards. For example, a package containing 1.5 pounds -- 24 ounces, or about 225 cards -- of cards will cost $18. No transaction service fees."
The email did not include an explanation. Many DXers – including CQ DX Editor N2OO (see his December 2016 column) – were unhappy with the price increase, which disproportionally affected the small DXer.